[Resolved]  Reliance Communications — Balance deducted from my main account without any acknowledgement

Address:

560022

Dear Sir/Madam
My name is Manoj Kumar Patwa. i have been using reliance
mobile no-[protected] for 2 years.
Yesterday without my acknowledgement there was 3rs deduction from my main
account. i called at the night to reliance customer care, but now one has responded.
Today in the morning i have changed my SIM from nokia to micromax. after changing
my sim to Micromax, again there was 42rs deduction. for this deduction i called up many times to customer care but no one was responding my call. after attempting 10 to 12 times finally call get connects to the CC. i asked your executive to refund my amount which you were deducted from my account, without my acknowledgement. But she refused to return my balance. and told me to talk with senior executive. The same happened here, i waited for 15 to 20 minute and no one has responded.

Sir i want to ask you some thing :
1. Why you deducted my 42rs balance.?
2. if you deducted then why didn't you inform me for the same by a message.?
3. If i didn't recharge my sim with data balance then why you deduct it from my balance?
4. Why your customer care executive reply rudely?
5. Why you guys deduct any amount without any information to the customer?

Please return my balance as soon as possible. Otherwise i will quit from reliance .
I will throw my reliance sim and data card also .

Thanks
Regards
Manoj Patwa
[protected]