[Resolved]  Reliance Communications — bill payment done

Address:Ahmedabad, Gujarat, 380015
Website:www.rcom.co.in/Rcom/personal/home/index.html

I have postpaid connection on reliance and my bill payment due date 28-aug-17 and i had to pay my bill on 22-aug-17 through his website:- http://www.rcom.co.in/Rcom/personal/home/index.html
There is one offer going on if you pay your bill through paytm, you will get 50% cashback on a movie ticket and get 1 g. B free data. So that, i have click on offer page and it will redirect on this site:-https://recharge.rcom-eshop.com/?utm_source=RCOM&utm_medium=Banner&utm_cam...PayTM&utm_term=MovieOffer&utm_content=Postpaid#postpaid

And then i have a process for payment and it successfully was done but still, it does not reflect on my insta pay application and customer care executive also call me for payment.

I have booked complain 4 times in customer care but still, my problem is not resolved and my complaint also close without intimate to me.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Oct 3, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2017
Reliance Communications Customer Care's response
Dear Akash,

We request you to e-mail us your details at socialmedia.[protected]@relianceada.com, we would be glad to address your concern.

Regards,
Reliance Communications
Sep 04, 2017
Updated by Akash Soni
Hi,

I have sent my concern from "[protected]@gmail.com".
Please check.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information