[Resolved]  Reliance Communications — Callous & Worst Services for Datacard Bill pyt at your Nagpur (Khamla) Centre.

Address:

Nagpur, Maharashtra

We are the customers for Reliance Datacard since more than a year. We are a prestigious autonomous organization under Govt. of Maharashtra. Our datacard number is : [protected] & [protected] (One single bill is generated for both the datacards). Few months back, 'Reliance communication' franchisee was near our Office, hence we had no problem in getting the bill and payment was being done. However, after the shop was shutdown, we started having problems. Neither the bills were despatched to our Office, nor were they sent to our email ID. We were told that to cut the paper costs, No bills will be sent or print-out will be given. However, YOUR KHAMLA BRANCH Employees (?) ARE TOTALLY NON-COOPERATIVE. Despite follow-up, they do not even email the Bills. Sir, how are we then able to make the payment ? Even after giving the email ID THEY DO NOT KNOW HOW TO MAIL IT. THEY DO NOT PICK UP THE PHONE ALSO, IF WE WANT TO INFORM THEM ABOUT THIS. And if THE PAYMENT IS NOT DONE ON TIME, THE INTERNET SERVICES ARE DISCONNECTED. THIS IS HAPPENING FOR THE THIRD TIME. THIS IS TOTALLY NOT EXPECTED FROM A Prestigious AMBANI GROUP OF COMPANY. Infact, we feel the BSNL (Bharat Sanchar Nigam Ltd) or any other Service Provider's services like AIRTEL, IDEA are much better. WE HAVE BEEN LEFT WITH NO OPTION BUT TO DISCARD THE SERVICES OF RELIANCE DATACARD. WE DO NOT HAVE THE TIME TO ENTERTAIN SUCH WORST SERVICES that also from a Private Organisation. BY WE DO NOT KNOW, AS TO WHAT ACTION WILL BE TAKEN BY THE COMPANY AGAINST SUCH SERVICES, BUT IT WAS FELT ATLEAST WE SHOULD BRING THIS ATTITUDE TO THE ATTENTION OF THE COMPANY. IF SUCH SERVICES CONTINUE, THEN WITHIN NO TIME 'RELIANCE COMMUNICATIONS' WILL BE DISCARDED BY THE CUSTOMERS. THANKING YOU AND ANTICIPATING A POSITIVE ACTION AND ACKNOWLEDMENT TO US. WE DO NOT KNOW WHAT ACTION WILL BE TAKEN BY THE OR NOT WITH THIS COMPLAINT FROM US, BUT