[Resolved]  Reliance Communications — Complain for Miss communication by company representative

Address:

Jaipur, Rajasthan

Hi Team, <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> I deepak saini was using Reliance post paid connection number [protected] from last couple of years, on 23/06/2014 I visited your company store Tanishq communications 4/14, Kiran Path Mansarover Jaipur Rajasthan to convert my number post paid to prepaid. Executive asked me for this to deposit due amount till23/06/2014, which was Rs.569.00 after deducting my security deposit and one photocopy of govt. Id proof with photograph. Deposited amount with docs and they committed that number will converted within same day and company will not charge any bill after deposit the due amount and documents. I received a call from number [protected] on 24/06/2014 at 6:49pm staying that due to systemissues they are unable to update the system and for this Have visit company head office. And my post paid rental is still continue. They told me that they will call me and tell when they are able to update and on that time have to pay the charges which were charged after23/06/2014. I asked them for written communication for this they refused and forced me to pay the bill after 23/06/2014and said for company systems are not working and customer have to pay the amount. They also told me to collect my docs they will not process it. I speak with customer care at 198 with Mr namit and register a complain, when namit call them they told they have new setup they have not full information about product. Even they refused to tell the name of executive who do this. This is relay harassing for me. Please do need full . Thanks. Regards. DeepakSaini. [protected]