[Resolved]  Reliance Communications — Consumer Harassment

Address:	Mumbai City, Maharashtra
Website:	rcom.in

I have been recieving violent threats from a person claiming to be acting on behalf of Reliance Communications. This persons name is Gayathri. She is calling me from [protected] and is writing from acebs.[protected]@gmail.com (Please note this is a personal mail id without any reference to Reliance communications).
She claims to be part of a team of advocates called Aravindan, residing at 14, Venkatesan Street, T Nagar, Chennai 600 017.
She is writing several threatening messages everyday and calls me with an intention to extort money in the pretext of outstanding charges that I owe to Reliance.
My subscription information is as follows :
Reliance Account : [protected]
The services on this account were terminated in September of 2016 and all the outstanding dues were settled with this service provider with due acknowledgement. I have evidences suggesting that all outstanding dues were settled and no further dues are owed to this company.
However this person calls me and messages me everyday without any solicitation claiming that she is representing Reliance and is extorting money through threats.
I have filed a criminal complaint with my local police station against this collection agent. The local inspector called the collection agent whose name is Murugan for fraudulently misappropriating my money. He has switched off the mobile and has refused to answer further calls from the police station.

I have currently sought the help of Tamilnadu Cybercell for action against this Advocate team and if they are in fact representing Reliance, then I will be seeking punitive damages from Reliance COmmunications.

Kindly advise me how to proceed in this matter. I will be producing all my evidences in the Consumer court. I have also sought the help of Consumer and Civic Action Group Chennai for proceeding legally against the aforesaid individuals and Company.