Reliance Communications — Defective product &, mental physical and economic harassment.

amritapapa

from Kolkata, West Bengal

Address:	Kolkata, West Bengal
Website:	[email protected]

Purchased sony vaio defective flickering blaptop from reliance digital, kolkata on 30/03/2014, h anded over after repair.
Now under 6th repair at reliance resq penguin, rajdanga kolkata on 25/02/3/2017 and they haven't attended it yet and denied to further extend the resq warranty within time. Harassed, want justice.
Either replace or reimburse.
My self - rakesh kumar
Sun inspector
C. I. S. F.
Bagdogra airport
Darjeeling, w. B.
734421

Enclosure - 1) receipt of handed over to resq, penguin, rajdanga kolkata dated 25/02/2017.
2) bill of purchase of laptop with all details, sufficient for action.
3) 2 years extended warranty slip.

+3 photos

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Reliance Communications customer support has been notified about the posted complaint.

Apr 16, 2017

Updated by amritapapa Send to repair at Penguin services ResQ Kolkata on 25/02/2017.
Haven't attended it, till now.
They have denied to extend ResQ warranty breaking the existing offer.
On the date of purchase dated 30/03/2014, denied to purchase the laptop due to flickering problem, but they showoff it as normal and handed over with a normal repair. Within a month problem started again and I had to repair at Sony Vaio service center Kolkata.
Now it's 6 time getting dead and repairing at Penguin services ResQ Kolkata.
If Reliance has dignity then replace it or reimburse it.
It's not 1st time I am demanding & complaining on line.