[Resolved]  Reliance Communications — Demand Notice cum intimation Letter

Address:

Pune, Maharashtra, 411007

I felt cheated by reliance as they suddenly stopped 3G without any prior notice. Asked me to upgrade to 4G as if they are scrapping 3G for their dongle. I requested them that, I dont want 4G with repeated customer care calls. But my dongle was blocked and made inactive. Then they sent me bill for the period they had inactivated my dongle.

then i wrote an email regarding the same. Regarding Bill amount for the period[protected] to[protected]

Animesh Deval
Jun 23

to Netconnect.bro.
Dear Reliance Netconnect Team,

This is regarding Reliance Mobile No. [protected], Relationship No. :[protected], Bill Period :[protected] to[protected], Bill Date :18-Jun-16, Bill No. :[protected].

Suddenly without any prior notice, our reliance 3G dongle connection was disconnected by you, saying I'll have to upgrade and buy new dongle compatible with 4G. We visited nearby reliance store and we got the same answer that I will have to buy new dongle and till that time, our reliance net connection will be off. This was done without any prior notice. As per the instructions, we purchased and upgraded our 4G dongle and went back to store, they asked me to uninstall and re-install 3G dongle since 4G connection is not yet working. It is very pathetic of you to do this and cheat costumers and HOW DARE YOU SEND ME BILL FOR THE CYCLE OF MAY 18 TO JUNE 17? Keep some morals and I am not going to pay for the month, you disconnected my service without prior notice. I want an apology for sending the bill and confirmation letter saying I will not have to pay the bill for the said bill period and the reliance net connect service will continue for my reliance number.

After repeated visits to gallery, they failed to solve my problem. I dont want to pay the bill as it was inactivated. Reliance have cheated by rejecting me to continue with 3G even with 4G was not working. And now they have sent me this email

Demand Notice cum intimation Letter
Bldg No B-18, Office No-A-1, Ground Floor, Kubera Park, Kondhwa, Pune - 411048
[protected][protected][protected][protected][protected][protected][protected]

Demand Notice cum intimation Letter

Ref No: Reliance ADV/DEC16/D2416031

To,

ANIMESH DEVAL

FLAT NO 1004 BLDG E SR NO 128

SYLVAN HEIGHTS NEAR SEASON HOTEL SANEWADI AUNDH PUNE PUNE.

CAF[protected],

MDN [protected],

Sir / Madam,

Under Instruction from and on behalf of having its office at KUBERA PARK, A1/B18, NEAR LULLA NAGAR CHOWK, KONDHWA, PUNE 411 048

1. RCom is in the business of providing Telephone/Data Card service, and you have availed the services, from RCom signing the CAF FORM hereinafter referred to as “the Agreement”. As per the terms and conditions of the Agreement, you had undertaken to make prompt payments as and when due for the services rendered by RCom and availed by you from time to time.

2. RCom further states that as per the running account maintained by RCom total principal amount of Rs.1487/- is outstanding against your, CAF No:[protected], RCom herein has inform time to time requested you to clear the outstanding amount. But on one or the other pretext, you have avoided paying the said outstanding amount to my client.

3. RCom states that, in spite of repeated requests, reminders and demands by RCom you have willfully and/or deliberately failed, neglected and refused, with malafide intention, to make payment of the said outstanding dues, in the manner and within the time stipulated as per the business norms and/or agreement and as such committed gross breach/default in due performance and observance of the terms and conditions of the agreement, further to which RCom is left with no other choice but to initiate appropriate legal proceeding against you.

4. In view of and under the circumstances stated hereinbefore, RCom do hereby call upon you to make payment of the said sum of Rs. 1487/- only together with all further interests that will accrue due thereon till date of payment by you to me within THREE (3) days from the date of receipt hereof, or else be present at our office on 24th December, 2016 at KUBERA PARK, A1/B18, NEAR LULLA NAGAR CHOWK, PUNE 411040 (Contact Person -IRFAN [protected], E-Mail:-( reli.zen.[protected]@gmail.com ) failing which, RCom shall be compelled and constrained to initiate appropriate legal proceedings against you without any further reference to you as may be advised from time to time and you will be liable for all the claims, costs and consequences resulting there from, which please note.

Yours truly,

IRFAN

Please contact On No: IRFAN [protected] (reli.zen.[protected]@gmail.com) for further information.

Cheque/DD payments to be made in the name of "RWSL A/C RIS".[protected].

Please Send Cheque /DD on below Address.

RELIANCE COMMUNICATIONS, Bldg No B-18, Office No-A-1,

Ground Floor, Kubera Park, Kondhwa, Pune – 411040

BY NEFT

Account Name Reliance Webstore Limited

Account No. [protected] (Current Account)

Bank Name Standard Chartered Bank

IFSC code: SCBL0036084

After making the payment, please provide Bank Name, UTR code and Transaction Ref No.