[Resolved] Reliance Communications — Extent post paid bill [protected] | |||||
Please call on my alternative mobile number [protected] and my mail id is [protected]@gmail.com Sir I, Sahil Tickoo S/o Sh Vinod Kumar Tickoo R/o House No.5, Lane No.1, Chandan Vihar Muthi, Jammu do hereby submit few lines for your kind consideration please. Relationship No. :[protected] Bill Period :[protected] to[protected] Bill Date :11-Jan-17 Bill No. :[protected] Tariff Plan Name :RGSMARTLIFE499 Credit Limit :Rs. 1000/- 1. That I am running a SIM CARD Bearing mobile No [protected] 2. That during my dues and bills i have cleared all dues and bill in my mobile using period up to the month of sep. 2016 to Oct 2016 and there is no any other outstanding with me on my mobile period. 3. That the network of this Reliance network is very standard and good 4. But when i have changed my plan 475 to 499 during thew change of this plan the network gone very low. And the Reliance care also activate many services. These service are as under 1.Monthly Rental Charges for Period Amount Monthly Rental Charges[protected] to[protected].58 Monthly Rental Charges[protected] to[protected].23 NazGameSubscriptionRs.[protected] to[protected].00 Total 513.81 5. Rs 21 are extra charges in my SIM card 6. Total rental are 121+ 317 = 438 Then amount is 531 extra charges is 21 7. So the description is according to your bill is :- 1. Monthly Rental 513.81 = i.e 121+ 317 = 438 but 75 is extra charges 2. Voice Call Charges 0.00 3. SMS Charges 0.00 4. Data and Value Added Services(VAS) 30.00 VAS extar charges RS 30 5. Roaming Charges 0.00 Subtotal 543.81 Subtotal 438 6. Taxes 0.00 Total Current Charges 543.81 Total Current charges according to my mind is 438 NOTE I Sahil Tickoo and my alternative number is [protected] for any queer please call me otherwise I cannot pay my bill during this month and i am no responsible of this SIM so Kindly accept my application and send a new bill within 2 days in my mail ID [protected]@gmail.com And otherwise i cannot pay any late fee during this bill period If you do not send any bill so the bill of this month is forfeited and kindly make a proper inquiry with my alternative number Sir I using my mobile number [protected] and call the customer care [protected] of reliance operator and time they show my number in wafting Please also listen he recording my voice of customer care in your office Thanks for a lot Yours faithfully Sd/- Sahil Tickoo Customer of Reliance care Alternative mobile number is [protected] Note A copy of my original bill is retained in your office Was this information helpful? | |||||
Feb 23, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Jan 11, 2017 vijay9211's response sir please solve my problem
Verified Support Jan 17, 2017 Reliance Communications Customer Care's response Dear Nishu, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Jan 23, 2017 Reliance Communications Customer Care's response Dear Nishu, We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Please solve my problem as soon as possible.