[Resolved] Reliance Communications — Facing problems at customer cares: few given customer cares are not genuine | |||
I ported my vodafone prepaid service into reliance 4glte post paid. I have given my aadharcard photocopy and other details to vendor. But still my services are not resumed... I call to customer care, they told me to go to their store and submit my documents again... First i went to their 1st mentioned store, that was a false address... The address is below — Store details: om departmental store, h. No.209, villa p. O, near dlf - iv, behind jaina market, chakkarpur, gurgaon - 122001 — I spend 500rs hired auto and dissipated my time as well as money. Next, i went to other given store at below location — Store details: krishna telecom, shop no. 213, sector 31, huda market, gurgaon - 122001 — At this store person did not submit my document and told me that after a verification your problem will be resolved. But he was not interested in talking also. So will resume my postpaid service. I spend my 300rs. For this connection.. Now nobody is picking calls also. I have few numbers who are involved in this.. [protected]: through whom i took postpaid connection [protected] [protected] When ever i am calling to customer care, they are repeating same process. But no one is solving my issue. Sir please look into this issue... I think we indians also have a valuable time... Please please please... Make me to overcome to his frustration. Was this information helpful? | |||
Jul 3, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jun 01, 2017 Reliance Communications Customer Care's response Dear Pushkar, Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly. Regards, Reliance Communications | |||
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