[Resolved]  Reliance Communications — False bill generate

Am Mr. Bikram Keshari Jee, Before some months ()In the month of 27th December 2016) received a call name of Reliance customer care. Number is [protected] & this number is also her Whats app number. Am mention here
"Her" because person is a ladies. She explain me plan details of Reliance postpaid(Plan Jalsa ) & motivate me for accept this plan with a choice able number if any by me which last four digits in my choice & am agree with her communication. After that she told me that this number also my whats app number, save it & send me your address proof and passport size photo . Am also share my all require document on her whats app number ([protected]).

But am not getting any SIM Card & after one month am received a message regarding bill against this new number, & am shocked... After that am trying to reach her for this false bill generate when am not getting the sim card. then am contact with your reliance care counter which was at Maathahalli bridge, opposite of Kalamandir. But am not satisfied with my problem.

Every month am received one after one bill against that new sim, when am not received & not use that number. Always every month am explain my problem, but no result.

So kindly request you please look into this matter and solve the issue ASAP...
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May 24, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2017
Reliance Communications Customer Care's response
Dear Bikram,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
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