[Resolved] Reliance Communications — Incorrect billing | |||||
Actually, i was looking for an affordable 4g mobile connections. I found an online campaign of rcom, which was showing that their postpaid 299 rental plan is are being provided at rs.239. I followed the instructions and paid the security deposit of 300, and did the further procedure. Then rcom took around 10 more days to process. It seems to be an abuse, as the call center executives are asking for proofs of the said offer. The offer page is not showing the same offers and it is difficult for me to prove my point. Offered Abuse of online marketing. The order and enabled my new connection on 8thjune. All the problems starts from here, 1. They sent me a bill which reflects 299 as the rental. 2. Their 4g speeds are pathetic, below 200kbps 3. The numbers, generally at agartala, as i have my family there, are not getting connected. The ivr in more than 90% of the occasions responds with the message "the network you are trying is busy. Please try after some tiil. If the services do not improve within this cycle, otherwise close the connection. Also they have billed for an advance month, and sent a bill of inr.410 Please find the details of my payment details of the online order. My number : [protected] Date of order : 31-may-2017 Mob : [protected]/[protected] Email : [protected]@gmail.com Please help me out of this painful network. Docomo was 100% better from this Was this information helpful? | |||||
Jul 20, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jun 18, 2017 Reliance Communications Customer Care's response Dear Sushant, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications | |||||
Add a Comment | |||||
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Post your Comment