Reliance Communications — installation not done

Pranav.aggarwal.

from Hoshiarpur, Punjab

Address:

Ludhiana, Punjab, 141010

I have booked reliance big tv on 2nd march and till date the have not installed my big tv and their customer executives are so poor that when asked about exact date of installation they started abusing me. And when asked for the no. Of person at whom they have install2d they reply who the hell are u to ask us such question
Then they are delaying me every month and giving me the last date of last date of month. I have complained evwn in the national consumer helpline whose toll free no. Is [protected] . And today the site of reliance digital tv is saying its not protected and is fake site even on some sites its been written that this scheme is a fraud. As tge company has filed for bankruptcy becuse ghey were not able to pay the debt so they decided to take the money from public and pay off their debts i dont even know that they are to install the dish setup or not

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Reliance Communications customer support has been notified about the posted complaint.

Jul 10, 2018

Updated by Pranav.aggarwal. I have booked reliance big tv on 2nd march but there is no sign of installation till date. They said they will install it within 30-45 days then they sent message that installation will start from 15 june and 1 months has veen passed for that also. Everyday i am calling customer care services and there reply everytime is please wait. This was what we expect from Anil Ambani who has taken the money from public to pay off his debts as the has filed for the bankruptcy and hearing are going on in the apex court. Till what time we have to wait they are not giving me the right information. I have also filed a complaint in national consumer helpline againsr the company but the company has still no fear. They are not providing the right information to the customer and its my right to get the right information under the right to information act. If this is the case i will send the written letter to the rti offiice. And tgen the govt will take the necessary legal action againt the company. Just tell me till exact date till what installtion will be done otherwise i will approach the consumer court and file a case against the company.