Reliance Communications — Jio hotspot and behaviour of employee in reliance digital in gip mall sector 18 noida india

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.reliancedigital.in

I went to reliance digital to purchase joi hotspot i got it and paid for it
They told me to show the bill and get the sim tomorrow a the stock is finished
I came in the evening and asked for the sim then they told to give in the morning as we donot provide the sim in the evening after 6 pm

Note 1 they donot told me the timing rather they told to come tommrow

Then i came in the morning next day with the bill again the same representative told me to brng the device as well

Note 2 they told me bring the bill only previously second day they asked the device also they did not said this earlier

Third day i went with the bill and device and also the id proof thenhe denied saying the adress proof s not good

Note 3 the representative was nt clearing me what to do to get the sim and get activated the device whether i told i am in urgent use of internet so i am purchasing this device.

Next i cam in the evening with all the requirement then the sales man refused to give the form saying i will only fill the form and was taing 1 hour to fill the form not bothering about the queue.

When i reported this to the other salesman then suggested me to give a kick the the counter and told this is the way the work is done and you ca get your sim his name is akhilesh yadav

One sales man told if i will not com to job for one month i will get paid i donot worry about you

Is this way to talk to the customers

I was in a urgent use
If i would know i will get the sim so late then i would have not purchase this
I think your salesman are notsupporting customers and only focus o selling the products to get the salary.

Thank you please contact me as soon as possible
I am in trouble.
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Reliance Communications customer support has been notified about the posted complaint.
Nov 29, 2016
yadavsanjay's response
Dear Sir/Madam,

I am vijay sarwan. HNO. 206 Vill. Daultabad Teh. Gurgaon, Distt.Gurgaon I lost my reliance GSM (samsung handset) at somewhere. Could you please immediately block my Mobile no. [protected]. Please update me once you will blocked
it.
Thanks
vijay sarwan
Mob: [protected]

Complaint comments 

Comments

Dear Sir/Madam,

I am vijay sarwan. HNO. 206 Vill. Daultabad Teh. Gurgaon, Distt.Gurgaon I lost my reliance GSM (samsung handset) at somewhere. Could you please immediately block my Mobile no. [protected]. Please update me once you will blocked
it.
Thanks
vijay sarwan
Mob: [protected]

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