[Resolved]  Reliance Communications — Lava wi pod

Address:313001

Third rated quality product
This is the first time my son bought reliance wi-pod pro 3 for working online. Felt really frustrated since the day 1.Till now we could not excess internet even not opening Gmail. No proper response from the DSA at Bangalore very next day. He is one nuisance, does not know much about technical side of the wi-fi. Got really frustrated. The person who sold me this product, his shop is near Manipal Hospital opposite Hotel Leela Bangalore.Said, he cannot help because his work got over only till he sold d product. And when tried to reach the customer care and raised complaint. They never resolved it. I just wasted my time in calling them and was on hold for 12 to 15 mins. No response from any of the people from customer support side. Such a waste product and its speed is less than 1mbps. Worst network and people i have come accrossed. My humble request is not to buy this product. The company refused to take back the product. To see the problem we brought is to Udaipur.here also not working. Relience being such a big company shouls not cheat public by selling low grade products. If the problem is not resolved we will be forced to surrender the connection.
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Oct 20, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2016
Reliance Communications Customer Care's response
Dear Sunil,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
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