[Resolved] Reliance Communications — levying incorrect charges

Aayush Biyani

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 711101

Its been a year, i ported my number into vodafone and left reliance. Recently, i received message from relaince that i have payment due to them. And if i not clear it legal actions will be taken against me. I would request relaince to please provide me complete details of the dues they are talking about. I went to the reliance store to fetch the details they were in able to provide me details. They informed me that my account has been deleted from reliance system and no details are available with them. Its been a year i left your stupid network and using vodafone services. I want to know what i am being charged for now. Otherwise i am going to file charges under right to complaint and harrasing me. Due to this stupid behaviour and services reliance is losing its customers.

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Aug 26, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2017

Reliance Communications Customer Care's response Dear Aayush,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Jul 23, 2017

Updated by Aayush Biyani You can contact me on [protected]

Jul 24, 2017

Updated by Aayush Biyani I didnt received the details yet as per our telephonic conversation. Pls mail me the details on [protected]@gmail.com.

Verified Support

Jul 25, 2017

Reliance Communications Customer Care's response Dear Aayush,

Our customer service team has informed us that your concerns have been addressed. We wish to affirm the same.

Regards,
Reliance Communications

Jul 27, 2017

Updated by Aayush Biyani To whom it may concern

I received the details from Reliance. And after checking all the details, I found that Reliance has taken the period of 28days (From 9/10/16 to 5/11/16) for determining the amount due. However my port out was completed on 27/10/16 and on 28/10/16 my vodafone connection was activated. Hence, I would request Reliance to re-determine the amount considering the fact provided by me.