[Resolved] Reliance Communications Ltd — wrong billing | |||
they have billed me wrongly and are troubling me by repeated calls / sms & recorded tapes. I have a vodafone numer [protected] and a reliance number [protected] They have billed me incoming international charges from switzerland ( [protected]) from my own number to my other number in India ( [protected]) all the while I was in India. I can show you my vodafone bill for the number [protected] wherein I have never left India for switzerland. besides my passport which shall also vouch for my presence in India. so neither I nor my phones have gone to switzerland for them to make such charges. so technically I called myself from switzerland while I was in India, so I am present in switzerland & India Since the bill is raised I have complained and have been assured that within 2 working days it will be resolved. till this date no one bothers to do anything. they have put a tape for non paymnt and are calling up and sending sms to harras me. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
Gentlemen
I have 4 docket numbers of my complaints since last 20 days and yet you give the same reply again and your harrasment and torture continues with your SMS & tel calls, you are cheating the consumer by your silence.
19.8.2014 Ms. Varsha case ID no[protected] promised to sort out in 2 working days.
22.08.2014 Ms. Vishakha ID no [protected] promised to solve the issue in 48 hours.
27.08.2014 Ms Pragya ID no[protected] promised to sort out in 24 hours.
04.09.2014 Ms Monica refused to give docket number saying billing is correct...????
now again 2 more days...
stop taking the consumer for a ride...
sandeep
I have 4 docket numbers of my complaints since last 20 days and yet you give the same reply again and your harrasment and torture continues with your SMS & tel calls, you are cheating the consumer by your silence.
19.8.2014 Ms. Varsha case ID no[protected] promised to sort out in 2 working days.
22.08.2014 Ms. Vishakha ID no [protected] promised to solve the issue in 48 hours.
27.08.2014 Ms Pragya ID no[protected] promised to sort out in 24 hours.
04.09.2014 Ms Monica refused to give docket number saying billing is correct...????
now again 2 more days...
stop taking the consumer for a ride...
sandeep
Dear Customer,
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
Gentlemen
You are cheats because all your data centre operatives have my alternate number on which they are calling me & troubling me to pay the bill, you have discontinued my service so there is no outgoing so the number remains unused and I have no intentions of paying any of your bills till you apologise and rectify the same so please do not give false information that you have no way to contact me.
In my complaint here above I have given both my numbers the vodafone number can be easily used to contact me you are giving reasons to delay your reply and in the meanwhile harras me to pay the amount.
Your company is cheating me in broad daylight and you have scant respect for consumer as giving such stupid replies shows your scant respect for the consumer forum or any other legal routes.
My complaint is specific I have 2 numbers one reliance & one voda fone [protected] & [protected] so where is the question of you not being able to contact me.
besides 10 minutes ago I got a call from reliance +[protected] at 10.11 AM for paying the pending dues or face legal action.
can you beat this lying... I hope the world is reading...
I reserve my right to file further proceedings in court of law for harrasment and causing anxiety.
This consumer forum thing is not strong enough to make such hardened crooks to give replies or rectify the wrong they are doing.
please note the same.
You are cheats because all your data centre operatives have my alternate number on which they are calling me & troubling me to pay the bill, you have discontinued my service so there is no outgoing so the number remains unused and I have no intentions of paying any of your bills till you apologise and rectify the same so please do not give false information that you have no way to contact me.
In my complaint here above I have given both my numbers the vodafone number can be easily used to contact me you are giving reasons to delay your reply and in the meanwhile harras me to pay the amount.
Your company is cheating me in broad daylight and you have scant respect for consumer as giving such stupid replies shows your scant respect for the consumer forum or any other legal routes.
My complaint is specific I have 2 numbers one reliance & one voda fone [protected] & [protected] so where is the question of you not being able to contact me.
besides 10 minutes ago I got a call from reliance +[protected] at 10.11 AM for paying the pending dues or face legal action.
can you beat this lying... I hope the world is reading...
I reserve my right to file further proceedings in court of law for harrasment and causing anxiety.
This consumer forum thing is not strong enough to make such hardened crooks to give replies or rectify the wrong they are doing.
please note the same.
not a single call to sort out the issue but atleast 10 calls to threaten me to pay...
I have already discontinued use of the phone since last month and do not intend to restart use of this facility from such fraudsters.
Non response from the service provider what should I do...
please advise...
I have already discontinued use of the phone since last month and do not intend to restart use of this facility from such fraudsters.
Non response from the service provider what should I do...
please advise...
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications