[Resolved]  Reliance Communications — Mobile number to be changed from CDMA to GSM

Address:

Mumbai City, Maharashtra, 400004

Below is my mail sent to Reliance: I hope it my problem is solved after this mail to you. Since sep 2015 I have been constantly going almost every day to change my CDMA no. [protected] to your lamington road branch in Mumbai, but the only answer I get is that the form is not available. This mobile no. I registered on my fathers name Mr. Kishor Sangekar. He is a senior citizen and has visited the said outlet atleast 20 times. I finally decided to check with your outlet at saatrasta in Mumbai and there I was immediately given the for to do the changes. This was in Oct 2015 and I was assured that the CDMA phone will be changed to Gsm in 10 to 12 working days. Its more than 20 days and there is no update. Please understand the problem iam facing. My hand set is damaged due to which I am not able to make calls, and I have diverted all my calls to another no. I am unnecessarily paying for diverting the calls and more over I cannot make any calls. I fail to understand why should it take so long just to change a cdma no. to Gsm. Hope this issue is resolved in a weeks time or else I will have to move to a better service provider like Vodafone or Airtel. My details are: Mobile no. [protected], Name of customer: Kishor Sangekar. I hope you would not like to lose one of your first customers.