[Resolved]  Reliance Communications — Netconnect+

Address:

Nagpur, Maharashtra, 440024

I am using reliance netconnect+ since 6 yrs. I had trust in reliance as i was satisfied with the service but now a days reliance service is getting worst. I recharged with 3001 plan. By which i should get 1GB per month that i get according to reliance customer care. But there is problem in data consumption. I monitored my data from the netconnect interface which is displayed when we insert dongle into PC. I asked customer care about my data balance and what i found, there is difference of 100MB in data. Their calculation is 100MB short than me. This is happening since 4 months. I called customer care, sent email but no use. My issue does not got resolved. This is very frustrating. i want to know how reliance calculate bytes, Kbs and MBs. What measure it takes while calculating data consumption. Can i get some answer here??