[Resolved]  Reliance Communications — Not sending the UPC code for porting to Vodafone

Address:Mumbai City, Maharashtra

I am Reliance customer since 10 years. Reliance's network is deteriorating every year and now my internet doesn't even connect.
I am frustrated with the network and now I want to port to Vodafone.

Vodafone is providing me with a better scheme and a better network.

I sent a port message to 1900 and all I receive is 'Please do not disclose the UPC code to anybody' and the fact is that I have never received the UPC code.

I need the UPC code to switch to Vodafone and Reliance is NOT sending the UPC code to me.

I am handicapped now and if nothing happens from Reliance's side, I would like to file a case against Reliance for not letting to change my operator.

This is highly unethical. Waiting for Reliance's comment
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Apr 1, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Feb 23, 2017
mohd rashad's response
sir i request you
my [protected]
in full details 10 January to 19 February my mail account
my mail account this
[protected]@gmail.com
Verified Support
Feb 28, 2017
Reliance Communications Customer Care's response
Dear Prakshal,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
Complaint comments 

Comments

My number [protected]
in full details in 10 January to 19 February sen my mail account
my mail account this
[protected]@gmail.com
Reliance Communications Customer Care's response, Mar 2, 2017
Verified Support
Dear Rashad,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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