[Resolved] Reliance Communications — number portability, [protected] upc id223586

[Resolved] Reliance Communications — number portability, [protected] upc id223586

A ashokkmrpandey from New Delhi, Delhi

Hello sir I am ashok kumar pandey, alternate mobile number [protected], Upc id223586, number to port [protected] from idea to reliance communication. I was one of the consumer of idea cellular, on 2nd august 2017 evening i got a call from one of reliance agent (Reliance communications partner channel, voice bpo, a-17 ground floor, 60 foota road pul pehladpur, new delhi, tel-[protected], [protected] mr. Ranak) to port the number, i agreed to port. They sent one agent at my house, he collected documents and 300/- rupees from me and gave me a sim card of reliance (Sim card number is[protected]. I received one sms on 16/08/2017 from reliance communication that my number has been activated but when i inserted my sim card into my mobile it did not received any signal. I visited one of the reliance shop at karampura, near milan cinema hall, delhi-110015, i paid 100/- rupees and got i new sim card[protected]) and also gave my aadhar card copy and a photo, but still no result. My number ([protected]) was deactivated from idea cellular but from reliance communication they have not activated my number. Though. Then after i tried to contact the people who had callled me to port my number but they are not even picking up my phone. I am mentioning the mobile number who have called me..[protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected]. Meanwhile i got some call from one of the above number and came to know that the sim card number or photo is mismatching, i don't know the exact reason why my sim is not working, but i am suffering a lot for trusting tele-callers. I have tried to communicate with almost all of these above number but they are not either receiving my call or not cooperating with me to resolve this issue. I want resolution please help me. I have sent my concern @ rcomappellateauthority. [protected]@relianceada.com, Socialmedia. [protected]@relianceada.com, Rcomnodalofficer. [protected]@relianceada.com, [protected]@relianceada.com, Gsm. [protected]@relianceada.com Regards Ashok kumar pandey Was this information helpful? No (0) Yes (0)
Oct 7, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Sep 06, 2017 Reliance Communications Customer Care's response Dear Ashok, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Sep 08, 2017 Updated by ashokkmrpandey Sir sorry to inform you that I did not received any call from reliance communications, I am facing lot of problem as it was my primary number it is very important for me. I waiting for you quick response as well as your cooperation to resolve this problem. Sep 15, 2017 Updated by ashokkmrpandey Hello Concern It is very painful for me that after sending several email I did not get any response from your side, as it is very serious matter but there is no one to admit my concern, some people are doing wrong business under the flagship of Reliance Communication. They calling customer as a representative of Reliance and collecting their document as well as money and I don't know but may be they are missing using our documents which is illegal and security threat for any one. Regards Ashok Kumar Pandey
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ajay ajju 21

from Almora, Uttarakhand

I had port my no on 15 th August 2017 (Mobile No- [protected] ) & the request no is RW311727 but still it is not done. The airtel sim is not working.

Er Mahendra Sahni

from Panaji, Goa

Dear sir/madam

My mobile no. [protected] (2g GSM) is not working since last 25 days. This is my primary no. I am calling on your customer care no. [protected] & 30333333 but no responce. Some days ago I come know that 2g service stopped in Gujarat circle, for porting my no I have called on your customer care no. But no answer. I want to port my no. Or migrate to 4g service. I am sending SMS from my no. But no servicing.

I am troubling very much. Please help me to port my no. .

I am anable to send SMS for port. Please do needful.

Er Mahendra Sahni's reply, Oct 25, 2017

Please port my no. 9016443136