[Resolved]  Reliance Communications — Payment

Address:

New Delhi, Delhi

Some one is calling for payment and against legal activity.Even after not used service.Please find detail when i was using reliance service

RE:'Reliance=[protected]' Re: 'Reliance=[protected]'
Inbox
x

[protected]@relianceada.com <[protected]@relianceada.com>
Feb 24

to me
Dear Mr. Kumar,

This is with reference to your e-mail dated February 21, 2014 for your Reliance number [protected].

We regret for the inconvenience.

Kindly note that your complaint regarding sales miscommunication has been registered vide Service Request ID:[protected]on 24/02/2014). It would be resolved within 4 days from the requested date.

Assuring you of our best services always.

Thank you for choosing Reliance.

Warm regards,

Sultana Shaikh
Officer - Customer Care
Reliance Communications Limited

For further details, you may contact us via:

Web-site
www.rcom.co.in
Email ID
[protected]@relianceada.com
Customer Care number for Inquiry
*222 (Chargeable at 50 paise for 3 minutes for speaking to Customer Care desk)
Customer Care number for request and complaint
198 (Toll free)
Customer care no (any other phone)
[protected]Prefix STD code with 30333333, other than four metro locations)
View the bills and make payments
http://myservices.relianceada.com (First register yourself on the portal)


-----Original Message-----
From: bimlesh kumar (mail.[protected]@gmail.com)
Date: Friday, February 21, 2014 02:39 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: Re: 'Reliance=[protected]'

Please see the detail of mail. All query are in mail it self like commitment, sales person etc.


On Fri, Feb 21, 2014 at 2:33 PM, [protected]@relianceada.com <[protected]@relianceada.com> wrote:
Dear Bimlesh,

Thank you for contacting Reliance Customer Care.

This is with reference to your e-mail dated 20-2-14 for your Reliance Mobile number [protected], regarding Plan related.

We regret for the inconvenience caused in this regard.

We request you to get back to us with the details mentioned below to initiate further action.

1. Plan Details Committed By the sales Team : .
2. Name of the Sales person (If available) .
3. Address of Reliance World (if Sales committed by Reliance world) : .
4. Alternat Contact Number : .
Assuring you of our best services always,

Thank you for choosing Reliance.

Regards,

Sahana K
Officer - Customer Care
Reliance Communications Limited.

For further details, you can visit our web-site www.rcom.co.in or write to us at [protected]@relianceada.com.

For any queries about our products or services please dial *222 (chargeable), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial [protected].

You can view your bills and make payments online through http://myservices.relianceada.com for all RCOM services.
Please register yourself on the portal. For difficulties in registration, please write to [protected]@relianceada.com.

-----Original Message-----
From: bimlesh kumar (mail.[protected]@gmail.com)
Date: Thursday, February 20, 2014 03:42 PM
To: [protected]@savemoneynow.in ([protected]@savemoneynow.in); Harish S (harish.[protected]@onlinedeals.in); [protected]@relianceada.com ([protected]@relianceada.com)
Subject: Re: Plan Details of 599

Hi Team,

Today, I have received message regard activation plan of 321(something) rather than committed plan 599 .

Please find committed plan detail below in mail trail by sales team.

I will pay according plan of 599 only.

Thanks,
Bimlesh kumar
[protected]
[protected]


On Thu, Feb 13, 2014 at 10:18 AM, <[protected]@savemoneynow.in> wrote:
Dear Sir,

Please check the plan details of 599


1. Reliance to Reliance Local + STD Free
2. 900 Minutes for Local + STD in any Network
3. after completing 900 minutes of free usage charge would be (30 paisa/minute for Local calls in any network)
4. after completing 900 minutes of free usage charge would be (50 paisa/minute for STD calls in any network)


Thanks & Regards
Ghanshyam Joshi
[protected]
Reliance Online Team


--
Best Regards,
Bimlesh kumar
+91 [protected]


--
Best Regards,
Bimlesh kumar
+91 [protected]

bimlesh kumar <mail.[protected]@gmail.com>
Mar 2

to customercare
Hello,

I am getting message for high usages of call so, please resolve it before any interrupted service from your side.


bimlesh kumar <mail.[protected]@gmail.com>
Mar 3

to rcomappellatea., customercare
Hi Team,

Already, Service Request ID:[protected]on 24/02/2014) promise has violated(''i e, It would be resolved within 4 days from the requested date").

Today again I received call from [protected] regard high usages of call/limit with threat of interrupt service.

If service will get interrupt, I will not pay single money and look for compensation against issue, also pull you in legal authority.

Resolved issue before I will get any problem.

Thanks,
Bimlesh Kumar
[protected]


bimlesh kumar <mail.[protected]@gmail.com>
Mar 3

to rcomappellatea., rcomappellatea., customercare, rcomappellatea.


bimlesh kumar <mail.[protected]@gmail.com>
Mar 4

to customercare, rcomappellatea., rcomappellatea., rcomappellatea.
Finally, You have interrupted my service.