Reliance Communications — query regarding resq plans

Sir i purchase panasonic air conditioner. Salesman tell me about resq plan. It include instalation and uninstallation free of charge any where in india within warrenty period. It relplace or repair every part of ac with free of charge. But in actual it is false. They are taking charges for this. And tell me that if i want they will cancel resq plan and refund my cost of resq plan. They take around 9500 rs for this. Now they not pickup my call and not refund my amount. My serial no of resq plan is 95629. I buy from reliance retail ltd alfa mall ahmedabad vastrapur
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From 20 days incoming calls are barred, even customer cars numbers are not working.
My incoming calls stopped for reliance gsm no.[protected], my alternate no.[protected]
Sir my ph.no [protected] is dead last 5days so plz repair urgent

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