Reliance Communications — rcom (ex mts) not able to reach call center, no response to e-mail. cant pay bill

 
1 Review
 Meera11 on Jan 3, 2018
I was mts data card user almost since 3 years, since few months internet is not working and came to know mts is closed and merged with rcom. After merger, am not able to pay bill online and local dealers not accepting payment. Rcom promptly sent bill for december month including late fee.
Again i trying to pay bill through rcom online payment but it is not accepting mts number, dealer still not accepting payment.
Paid through paytm, but still there is no acknowledgement from rcom regarding the payment.
I want to discontinue this data service by finalizing outstanding amount, but no response to email and call center not working.
This seems open loot of innocent customers, paying money for nothing

Complaint Status


[Jan 03, 2018] Reliance Communications customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    39%
    Complaints
    22272
    Pending
    5719
    Resolved
    7247
    phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    location
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    Reliance Communications - rcom (ex mts) not able to reach call center, no response to e-mail. cant pay bill