[Resolved]  Reliance Communications — Recharge balance deducted from bank but didn't receive it.

Address:Indore, Madhya Pradesh, 453441
Website:www.rcom.co.in

Today (10 december 2016) i recharged my reliance gsm prepaid sim ([protected]) with rs 149 unlimited calling pack which was recently launched by reliance in november. i initiated my transaction with freecharge which was successfully done and the above amount (149) was deducted from my bank account. i also received a message from reliance that the recharge of rs149 has been successfully done. but till yet i haven't received any balance or benefit.
Hence, i request reliance team to look into the matter and initiate my recharge asap. the txn ref no is [protected].
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Jan 13, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2016
Reliance Communications Customer Care's response
Dear Sujit,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Complaint comments 

Comments

Respected sir i have prepaid no [protected] which was portout to jio service provider and i have get a upc code on1 december 2016 and i have submitted my formalities at jio store on 1st December 2016 . Iam requesting you to please deactivate my connection from your services so that my number will activate in jio connection please do the needfull
[protected] is my mobile number
I am from Gujarat Surat
I am trying for UPC code since 6 months but upc code not given by Reliance
I complaint for the same atleast more than 25 times but no any response from Reliance
Please help me for this...

Thanking you

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