Reliance Communications — Regarding bill issue of against account no[protected]

Dear Sir,
Ref ID - 1490025 dated 09.02.2017

This is to informing you that today again I have received a SMS from Reliance regarding Payment of Rs. 1744.00 within 15.2.2017 as to avoid legal process of reliance.

I am very astonished that a customer is suffering day to day for your non co-operation and you are threatening the customer. Why you are not refund or adjust my over payment of 757.73 during the month of August 2016 against bill amount 968.00.
If any customer paid wrongly against -69.00 of bill amount so it is natural to adjust the amount in next bill cycle. But in your case you have not adjust the amount of Rs. 688.75 which I paid on 16.7.16 against bill amount -69.00..

I have intimated and request several time for adjustment but you do not reply my mail with a few of lines but you stop my service. I have send mail to you for solving the problem on 21/07/16, 22/07/16, 16/8/16, 30/11/16, 30/11/16, 30/11/16 & 09/02/2017 to different places as well as customer care but no body reply my mail.

If you want to settled the matter amicably with adjustment of over payment amount I am ready to pay other wise you can go for legal action what ever you like. I have kept all the records for future documents.

Thanking You,

Krishna Chowdhury
[protected] MDN
Email : [protected]@gmail.com
Mob : [protected]