[Resolved] Reliance Communications — Regarding signal strength since last 45 days | |||||
I have used your netconnect+ 3.1psotpaid billing amt 686 INR since last 5 months but from last 45 days it is not working. signal not receiving properly it blinked red not green. they promises 3.1 mbps but not received 144 kbps.signal strength is very week on the name of 4G upgrading they stoped old service. I have mailed many time but nobody replying. These are the mails on which i mailed my problem. rcomappellateauthority.[protected]@relianceada.com, rtlappellateauthority.[protected]@relianceada.com, datacard.[protected]@relianceada.com, [protected]@relianceada.com HI here is my account detail detail ·Reliance Netconnect+ number = [protected] ·Reliance Subscriber Number = RZTCDC[protected] ·Alternate contact number = [protected] .Registered email ID - [protected]@gmail.com Was this information helpful? | |||||
Oct 19, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jun 04, 2016 Reliance Communications Customer Care's response Dear Abhishek, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times. Regards, Reliance Communications | |||||
 3 Comments | |||||
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https://www.consumercomplaints.inreliance-communications-no-internet-service-c1299298
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Moreover, the most amazing part of Reliance Communications is their "Customer care officers". It takes 1 hour to connect them on phone. After that, they all speak in some strange language which you can't understand. very poor communication skills. There is a lot of noise in their office, so that you can't hear them. "
The best thing happen after you disconnect your phone. One sms will come on your mobile,
"You spoke to XYZ from Reliance. were you satisfied with your interaction. Reply Yes or No (toll free)"
When you type "NO" sms feedback doesn't goes. When you type "Yes", feedback goes.
Even Their feedback system is also corrupt just like them.
The best thing happen after you disconnect your phone. One sms will come on your mobile,
"You spoke to XYZ from Reliance. were you satisfied with your interaction. Reply Yes or No (toll free)"
When you type "NO" sms feedback doesn't goes. When you type "Yes", feedback goes.
Even Their feedback system is also corrupt just like them.
Dear Abhishek,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
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