[Resolved]  Reliance Communications — Reliance Communications - False Final Demand Notice for Recovery of Outstanding Dues

Address:

Pune, Maharashtra

Original problem: I had used Reliance Broadband connection 6 years back when I was staying at Kumar Priyadarshan, Sus Road Pune. I opted for 400 rental unlimited plan with download speed of 75kbps at that time in 2008. But I was not give the mentioned plan and hence I followed up many times with customer service as half of the times the net was too slow to access. So after constant follow ups I gave up and asked to disconnecto my connection and stopped using the internet . I had paid all my bills regularly till then for few months. They did not disconnect the connection and kept sending me bills. How am I supposed to pay the bills for the service which I have not used and asked to disconnect. Now suddenly I am getting this email from some advocate asking for payment of Rs. 1382/- for service which I asked to disconnect. This is very annoying and I have read similar complaints from other users in this forum. The mail goes like this: ADV AMIT KULKARNI (B.S.L.LL.B) WITHOUT PREJUDICE Ref No:-180+ /BC 23 /PUN/1024/NOV 2014 Name :-MR AKSHAY GANGADHAR SHINDE Address: –H-19-20 KUMAR PRIYADARSHAN BALAJI CHOWK SUS ROAD PUNE Subject:- Demand Notice for Recovery of Outstanding Dues Account ID – [protected] E-mail ID [protected]@GMAIL.COM Dear Sir/Madam, M/s. Reliance communication Limited (hereinafter referred to as reliance broadband), which is a Company registered under the Companies Act, 1956 and having its Circle Office at 7th floor, Kumar cerebrum, Next to Iadlabs Multiplex kalyani nagar, Pune 411001 serve you this notice of demand, the contents whereof you may note as detailed herein below- 1. Reliance communication Limited is a leading Unified Access Service Provider in India and provides various Telecom and other services in various telecom circle in India by virtue of Licenses granted by Department of Telecommunications (DoT), Government of India. 2. A connection was allotted and sanctioned to you on your request on a duly executed Customer Application Form and other related forms/documents ("Agreement" hereinafter). The aforesaid connection and account ID was allotted to you. You availed best of the service/s provided by Reliance communication (Maharashtra) Limited after activation of the said connection. 3. As per the terms of the Agreement, you were under an obligation inter-alia to make payments of the periodic bills raised by Reliance communication (Maharashtra) Limited upon you in respect of the availed services. However, inspite of the receipt of the said bills, you have grossly failed to make the due payment in time. Due to the non-payment of your legitimate dues, Reliance communication (Maharashtra) Limited was compelled to bar/suspend/disconnect your aforesaid connection. We, therefore, call upon you on behalf of Reliance communication (Maharashtra) Limited to pay the outstanding amount of Rs. 1382 /. within seven (6) days of the receipt of this notice, failing which Reliance communication (Maharashtra) Limited, shall be constrained to initiate appropriate legal proceedings against you at your absolute costs, risk and consequences. This notice shall stand withdrawn soon after your payment is realized by our company, as mentioned herein above. Please ignore this notice if you have already done the payments. In case of any queries, please contact Mr vinayak -[protected] employee of our Authorized Collection Agency M/s Pratik Associate (Monday to Saturday Between 10 am to 6 pm) Please help me seek justice. Reliance has a long history of asking money without providing service of when they themselves were at fault. Thanks, Akshay Shinde