[Resolved] Reliance Communications — reliance - telephone/data card service | |||
Dear sir/ma'am, I got a lok adalat notice today "ref: - pre-litigation no lk/aug17/mhz 104793 of september 2017". After saying times that i dropped mail to reliance customer care to disconnect internet on 2013 may. After that i went out of country for couple of years. And i don't understand why i got a bill amount 1210/- where as i cleared all amount. Its very strange and i'm getting the notices from you. Can you please clarify the issue? Caf no[protected], mdn no [protected] Account no. (19digit).[protected] Following mail i got from you and while calling on the number, no one is responding. This is so bad experience with reliance. I never expected such stuff will happen Reply to email - rcom. [protected]@relianceada.com / reli. Zen. [protected]@gmail.com 12/08/2017 From, The secretary, Pune suburban district legal services authority, District court, new building Shivaji nagar, pune – 411 003. Ref: - pre-litigation no lk/aug17/mhz 104793 of september 2017. Sub: - proposal of reliance communications ltd, for presenting your dispute with regard to outstanding billing amount of caf no[protected], mdn no [protected] Before the lok-adalat for determination. Sir/madam, Apropos to the subject mentioned above, you are hereby informed that, the applicant reliance communication ltd, pune with regard to the outstanding billing amount of rs 1210/- has arranged an pre-litigation lokadalat on saturday dated 09/09/2017 at 11.00 am to 3 pm. It is contended that you have availed services of reliance communications ltd, but failed to pay the above mentioned billing amount. The particulars of which are as under:- 1. Type of the bill : telephone/data card service rendered. 2. Name of customer : smruti sahoo 3. Total outstanding amount: : 1210/- Taking into consideration the aforesaid contentious issues, it is expedient for referring your matter at pre-litigation stage to lok-adalat u/s 19 (5) (Ii) of the legal services authority act, 1987 for final determination. Hence you are requested to remain present in the pre-litigation lokadalat, which will be held at district court, pune on 09th day of september, 2017 and get resolved the matter. Treat this as most urgent. Pre-litigation place, time & date: Dist court building, shivaji nagar, pune – 411 005 On saturday 09th september, 2017 at 11.00 am to 4pm Online payment through rcom portal follow the below mentioned link https://myservices.relianceada.com/ImplLoadInstantEBillAction.do Account no. (19digit).[protected] Enter your email id (Mandatory). [protected]@gmail.com Enter bill amount. 1210/- Proceed….. Cheque / dd to be issued in favour of “rwsl a/c ris “[protected]” (Chq should be payable at par/ payable at all branches) Reliance communications, bldg no b-18, office no-a-1, Ground floor, kubera park, kondhwa, pune – 411040 For payment through neft Account name reliance webstore limited Account no. [protected] (Current account) Bank name standard chartered bank Ifsc code: scbl0036084 After making the payment, please provide bank name, utr code / transaction ref no. With snap shot of the payment. By order (Secretary, pune dist court) Contact no: [protected] / [protected] (10.30 am to 1.00 pm & 2.30 pm to 5.30 pm) E-mail id rcom. [protected]@relianceada.com/reli. Zen. [protected]@gmail.com Note – this is a computer generated sheet, hence no need of signature. The information contained in this electronic message (Email) and any attachments to this email are intended for the exclusive use of the addressee (S) and access to this email by any one else is unauthorised. The email may contain proprietary, confidential or privileged information or information relating to reliance group. If you are not the intended recipient, please notify the sender by telephone, fax, or return email and delete this communication and any attachments thereto, immediately from your computer. Any dissemination, distribution, or copying of this communication and the attachments thereto (In whole or part), in any manner, is strictly prohibited and actionable at law. The recipient acknowledges that emails are susceptible to alteration and their integrity can not be guaranteed and that company does not guarantee that any e-mail is virus-free and accept no liability for any damage caused by any virus transmitted by this email. Was this information helpful? | |||
Oct 1, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 29, 2017 Reliance Communications Customer Care's response Dear Smruti, We have noted your concern and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
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