[Resolved]  Reliance Communications — Service request

Jun 07, 2017

Updated by Apparao Palaparthi Dear sir,
you'r customer service team is contact me yesterday. she tolled, you must pay Rs-750/-.then you connection convert to prepaid. ok. what about my advance payment Rs-600/-. actually I am using one month, that bill Rs- 270/-.why i am pay Rs -750/- pleas explain about bill details. you not given service why i am pay bill.

Jul 07, 2017

Updated by Apparao Palaparthi Dear Reliance.
one month not inf to reliance customer care people not respond. now I am contact any other person are any.

Dear Apparao,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Jul 12, 2017

Updated by Apparao Palaparthi Hi sir if you are solve my problem or not. pleas say some thing.

Dear sir,
I am apparao from rajahmundry; i am taking a new mobile no: [protected] post-paid connection from your network on -17/02/17. Paid advance payment for security deposit rs: 600/-on rajahmundry store. Then start using my reliance sim calls ever time call drops, no signal & no inter net for data. I say complaint to costumer care from: 19/03 this people telling this gprs probliam so i teal gprs settings follow after your mobile switch off /on then ok. That way i will follow but not solve my probilm. More times i go to mobile store say sam problem & call to customer care repeat my complaint repeat and repeat and repeat………………….. As following this.

23/02 8:57am calling to dandu.
26/02 8:11am calling to mohd.
27/02 2:48pm calling to vijay kumar.
01/03 3:59pm calling to chenna.
06/03 1156am calling to nomula.
14/03 10:11am calling to rachakonda.
16/03 12:14pm calling to rroori.
24/03 2:46pm calling to chenna.
25/03 2:45pm calling to james.
29/03 6:41pm calling to gudibanda.
01/04 5:22pm calling to mohammad.
04/04 12:28pm calling to pemmadi.
08/04 03:35pm calling to mohammed.
14/04 06:15pm calling to penttya.

I will follow like this but nobody ken not replay & not solves my problem. But 14/03- sand the bill rs-270.17/-. After generation the bill start calls from pleas pay bill fast, pay bill, pay bill fast otherwise late payment charges to be applicable. But nobody talk with my complaint. I am also talk to this people fist solve my complaint then i pay bill. After few days may be 03/04/17 stop my outgoing services all and in coming services. After few days send second bill - 14/04/17 rs-614.89/-. And calling pay bill immediately. After 27/05/17 at 12:53 pm one lady calling from -[protected] from delhi. She his bill is pending is rs-750/- immediately pay anther wise i put police case according to bill. Reliance net people is irrupt like this my advance is also there, my mobile network is also gone bill was hunting to me nobody talk about consumers problem. When i take mobile connection reliance says unlimited voice calls are free, unlimited ms free 3gb data 4g. So i don’t use any data no more calls because your network problem. So pleas give me my mobil no: [protected] connection, solve complaint. I pay my bill which is my using i must pay. Pleas solve this problem as well as possible. I will send mails also but no reply. Thinking you,
Regard,
P. Apparao.
[protected]@gmail.com


Complaint marked as Resolved Jun 22, 2017
my phone no:[protected]
Complaint Status
[Jun 05, 2017] Reliance Communications customer support has been notified about the posted complaint.
Reliance Communications Customer Care's response, Jun 05, 2017
Dear Apparao,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Updated by Apparao Palaparthi, Jun 07, 2017
Dear sir,
you'r customer service team is contact me yesterday. she tolled, you must pay Rs-750/-.then you connection convert to prepaid. ok. what about my advance payment Rs-600/-. actually I am using one month, that bill Rs- 270/-.why i am pay Rs -750/- pleas explain about bill details. you not given service why i am pay bill.
Updated by Apparao Palaparthi, Jul 07, 2017
Dear Reliance.
one month not inf to reliance customer care people not respond. now I am contact any other person are any.

Dear Apparao,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Aug 19, 2017

Updated by Apparao Palaparthi Complaint marked as Resolved Jun 22, 2017
my phone no:[protected]
Complaint Status
[Jun 05, 2017] Reliance Communications customer support has been notified about the posted complaint.
Reliance Communications Customer Care's response, Jun 05, 2017
Now from 4th august reliance sending SMS to me like this.
dear customer your RĪM No [protected] bill pymt rs-438/- still pending makepymt today or relince store avoid LEGAL ACTION.
RIM only say pay bill avoid action that's only. consumer complaints nobody solved. i am withing from 70 above days. nobady respond RIM
Dear Apparao,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Updated by Apparao Palaparthi, Jun 07, 2017
Dear sir,
you'r customer service team is contact me yesterday. she tolled, you must pay Rs-750/-.then you connection convert to prepaid. ok. what about my advance payment Rs-600/-. actually I am using one month, that bill Rs- 270/-.why i am pay Rs -750/- pleas explain about bill details. you not given service why i am pay bill.
Updated by Apparao Palaparthi, Jul 07, 2017
Dear Reliance.
one month not inf to reliance customer care people not respond. now I am contact any other person are any.

Dear Apparao,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.