[Resolved] Reliance Communications — Supplied a Sim for Rs.300/- but not activated during PORT period. | |||
This has reference to my earlier complain dated 18-10-16 which is removed without settlement. Rs. 300/- paid by me has not refunded as yet. 13/14-9-16 : contacted by Reliance Communication Mktg Executive Ms. Mansi [protected] for better Postpaid plan, best services in less payment.She also advised me to submit copy of Adhar card, a photograph and Rs.300/- for the new Sim. 15-9-16 Mr.Shiv [protected] handed over me a new Sim[protected] 1096717R Reliance 4G/LTE on Pkt IMSI No.[protected] circle : Delhi Pkg Date Aug/2016 and collected all above docs and Rs.300/- cash against receipt No.CIL 10903. 18-9-16 Called from [protected] to PORT from aircel and provide details. I made PORT request and my port code DD679314 of 18-9-16 with availability up to 04-1016 was informed to [protected] by SMS and also to Ms. Mansi. Also spoken to Ms. Mansi on 25/27-9-16 and 1-10-16 for progress. 21-9-16 Email sent to gic.[protected]@gmail.com, [protected]@relianceada .com but reply not received. 03-1016 Email sent to both addressee regarding progress but no reply. 4-10-16 Email sent to refund Rs.300/- but no reply received 18-10-16 Complain made on ConsumerComplaint.in . 19-10-16 Received a call about 1130 from [protected] and she only asked about my complain as she wanted to confirm. 25-10-16 Sent updated mail on consumer complaint. 02-11-16 Again sent an updated mail on consumer complaint. Now I request that you kindly refund me Rs.300/- and take back the unactivated Sim which is of no use to me. Was this information helpful? | |||
May 9, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Nov 12, 2016 Reliance Communications Customer Care's response Dear Bhaskar, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Nov 16, 2016 Reliance Communications Customer Care's response Dear Bhaskar, We are glad to inform you that the necessary waiver has been restored back to your account. Thank you for using our services. Regards, Reliance Communications | |||
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