[Resolved] Reliance Communications — Unnecessary Bills and forcing for payments | |||
Its been more than about 2 to 3 years since having used the Reliance Netconnect, the service for which was stopped by the provider and still the bills for about two months were generated. They contacted at that time and on explanation from my side, the calling executives didn't had any idea of why the bills were generated if the service was not getting provided. Also as a result, they sent 2 guys for getting money at the address provided and unavailability resulted in the issue remaining uncleared. Which on further calling was still kept uncleared from the executive side, still waiting for me to visit the web store. A letter in time being also mentioned the necessity of me being present at the civil court on a Sunday, which I did, but found no one to contact for the issue. Further, there had been no contact from their side since past 3 years and all of a sudden i received a mail today which is as follows: Adv. Altaf. U. BA, LLB, MLL & LW Bldg No B-18, Office No-A-1, Ground Floor, Kubera Park, Kondhwa, Pune - 411048 [protected][protected][protected][protected][protected][protected][protected] FINAL CHANCE Ref No: Reliance adv/AUG/Z1 148361 Date 11/08/2016 To, TRIMBAK KAWDIKAR C/O GHASIRAM SAHU FLAT NO 201 BUILDING NO 5 RAKSHAK NAGAR PHASE 2 KHARADI PUNE411014 Even after repeated folow-up you have not paid the outstanding nor present at lokadalat at Pune Shivaji Nagar Court. Requesting you to pay Rs.1858 /- Vide CAF No[protected] MDN [protected] on or before 27/8/16 or else we have no option but to file CIVIL case.at your costs and risks, which please note Cheque/DD payments to be made in the name of "RWSL A/C RIS[protected]". Please Send Cheque /DD on below Address. RELIANCE COMMUNICATIONS, Bldg No B-18, Office No-A-1, Ground Floor, Kubera Park, Kondhwa, Pune – 411040 BY NEFT Account Name Reliance Web store Limited Account No. [protected] (Current Account) Bank Name Standard Chartered Bank IFSC code: SCBL0036084 Contact Mr. Irfan on [protected] for further queries / cro.[protected]@gmail.com [protected] However, i would contact the concerned person as well, the debt should be moreover from the reliance communications side for producing extra bills without service and not being able to solve the problem as well at the time when the issue was raised. Was this information helpful? | |||
Jul 3, 2017 Complaint marked as Resolved One of the customer care executive had called in order to look into the issue and after the problem was detailed and when they couldn't find any significant reason, they said they would look into it and connect back. No call regarding the same since then. And now I've received another mail of a legal issue raised against me under "APPENDIX – M
Notice U/s 20(2) of Legal Services Authorities Act, 1987".
This is just unacceptable. Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 16, 2016 Reliance Communications Customer Care's response Dear Trimbak, Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority. Regards, Reliance Communications | |||
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https://www.change.org/p/trai-must-act-against-reliance-communications-for-duping-customers-during-their-4g-upgrade