[Resolved] Reliance Communications — Worst 3g service (10kbps speed) | |||
I have been using reliance 3g for last 1 year in the same number [protected], in my 3g phone micromax a311. When i first started using reliance the service was good 3g speed was perfect. All time i had reliance 3g signal. So i am sure that i was in 3g coverage area. But i dont know what is happening. Now i dont get Reliance 3g signal. When i called customer care they said to manually select aircel orrisa 3g network to use 3g service. But its roaming service is THE WORST.when connected to aircel roaming i get 3 stick signal strength. However when i try to access the web highest speed is 10kbps and that is there 3G. 3G with 10 kbps speed. Great!. Also if you call any one while on this roaming the voice is not clear it is inturrupeted frequently. If i give complain in care they say u are not in 3g coverage area.Am i fool?? I was in 3g coverage area before 2 months now i am not . is the tower has displaced or my home has shifted its location ??. If the provider is not able to provide service in a whole town why do they advertise "Reliance 3g in Now in Baripada".They must specify that u will get 3g service only this portion of town. Monthly 259 rupees of net pack and may be more is wasted up ???. I need clarification that why i am not getting reliance 3g signal.And if am not in 3g coverage area then how i was 2 months before in the same place ? They Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Himasu,
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.
Regards,
Reliance Communications
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.
Regards,
Reliance Communications
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+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications