[Resolved]  Reliance Digital — [protected] sony 32 fhd smart led tv 32r562c - service related

Address:

Mumbai City, Maharashtra, 400099

Purchased tv from so called reliance digital in times square outlet sakinaka andheri east.
Please note i had registered complaint at your 1800 reliance digital service helpline. Since then i have spoken with number of reps regarding this complaint
To name few (Rahul, reshma, prateek) and the list will go on, and to add on this your so called sr service rep - ms. Archana - [protected].
None of these above ones are able to help me out.in fact your senior service in-charge does not even bothers to update me after taking my number and information. I am the one who has been following up on this with her. I was committed so many dates and yet nothing is resolved. Either from reliance or sony. Its a height o[censored]nprofessional and kind of service you guys provide to your customers, i am have been trying to get help but no one is interested, i feel like i have been cheated by reliance who has committed all the false promises and service they told me during the time of purchase. My tv is not even a year old and with an extended warranty valid till jan 2019. None of the people responsible or accountable of what is happening, everyone of them has been providing with lie and inadequate information. You guys should be ashamed of this, my worst experience from such a big organization and in future will never ever purchase from your store again, you guys have lost a customer here. I hope you guys get better in this area and help your customer properly instead lying, cheating and leaving unassisted.

My details - registered no [protected] / available on this - [protected]
Reliance complaint # [protected]