[Resolved]  Reliance Digital — Ac delivery

Hello (Reliance digital)

I bought ac from reliance digital dwarka sector 10 on 25 may 2016. I gave specific date to deliver to my home.

Instead

(1) before the delivery date i got many calls asking if i have received my delivery. I wonder if reliance digital have any central system to track the delivery date.

(2) on the date of delivery, in spite of many follow ups with the store, i did not received my delivery. I was told the ac is out for delivery but late evening i came to know its postponed for next day.

I followed up whole day with the store people, waiting for information of the delivery person. I had to hold urgent personal work and kept on waiting.

(3) i came to know from customer service people that if it rains reliance cannot deliver. I wonder if reliance can deliver anything when its rainy season? I have recorded the customer representative from the store about delivery issues when it rains. If you want i can share the same.

(4) i wasted my whole day waiting for reliance to deliver my product. At the end of the day it was sheer frustration and feeling of helplessness.

I have really lost trust in reliance digital. I think only people busy in this world are reliance digital employees rest have nothing to do in this world.

Late evening, i was told that my issue would be taken care of tomorrow (I. E. 28 may 2016). But then my day was lost.

Regards,

Hemanta