[Resolved] Reliance Digital — AC Installation Service | |||
I order my AC on Monday --19-May-2014 and got delivered on Tuesday--20-May-2014. Sales guy said, they will install on Wednesday 2nd half so I take leave that day. Wednesday evening 5:30pm, I got call that they are installing AC and it will take time almost 9 to 9:30 Pm. Technician told he will come Thursday morning and technician told only one person for windows AC install for our zone. I took leave all day called service center for timing and technician info and Thursday morning engineer met with small accident and morning they will not able to come. I am not sure reliance has only one engineer for whole kolkata. This is a kind of playing with customers which reliance adopted as its culture, I think. Based on brand name we will go to the shop and met with third class service. Pathetic!!! They don't know about urgency and not customer centric. Sourav [protected] Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved | |||
 1 Comment | |||
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3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
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