Reliance Digital — ac service compliant id-[protected]-110325

Address: 101 shantinagar society near chankypuri new sama road vadodara

Ihad purchased an AC from reliance digital genda circle outlet but it is leeking.so, I filed a complaint about my AC leaking on Tuesday, March 12, 2025. It took two days for a technician to visit my home. He inspected the AC and confirmed that one part was damaged and needed replacement. When I called for an update, I was told the part had been ordered, but after two more days, it still hasn't arrived. They also mentioned the part cannot be sold separately and must be removed from an old AC. I paid 32, 000 for this service, and I want to know what to do in the meantime. Either they should replace the part as soon as possible, replace the entire AC, or issue a refund.

Compliant ID-[protected]-110325