[Resolved]  Reliance Digital — Air conditioner/ given me old stock

Address:411036

I purchased my ac on 10/apr/2016. With bill id ( store:8919 pos:[protected] transaction #:23). I specifically asked for 2016 model, the store manager called the warehouse and confirmed nov 2015 stock is available. I paid the money. Next day i got delivery with indoor unit dated 2014 & outdoor unit dated mar 2015. I called the store same day, he said will check get back ... Communication went daily for 4 days. After that no one picked my phone.
So i registered my compliant on the reliance portal[protected]. After 2 days i got call from a lady. She said you need to talk to the store :( then why work as a group. I would have got some deal at local shop.
Its pure cheating. Why should some big shop sell such old stock specially, when i asked for new stock at the time of purchase. Have stopped purchasing anything from reliance.
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Aug 7, 2021
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
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Dear Valued Customer,

Apologies for the inconvenience caused. Our team will contact you and provide a resolution.

At Your Service,
Reliance Digital
Dear Valued Customer,

Your complaint has been registered with us and here is the complaint number[protected] for future reference.

At Your Service,
Reliance Digital

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