[Resolved] Reliance Digital — bad service and worst product delivery | |||
Purchase a washing machine from reliance digital, thane at korum mall gstn no. 27aabcr1718e1zp. My billing date was 1st of feb'19 and they commit me that they deliever my item on 3rd of feb'19. They deliver me a damage piece so i return back on 5th of feb'19. Afterwards they deliver me a item on my office days and i convey the message to deliver it on sunday but they denie to deliver it. When i call them ms. Kaveri (Represnetetive of that store) and mr. Prakash (Sales person who sale me that item). Try to contct mr. Gyaneshwar patil (Store manager) but no one intract with me and all the time they try to convience me to receive the item on an official days and coprate me. Whenever i told them why i facing a loss of 1 day salary they told me that it's not their look out. Should i expect any positive feedback from reliance or is this their nature of work. Was this information helpful? | |||
Mar 15, 2019 Complaint marked as Resolved Reliance Digital customer support has been notified about the posted complaint. Feb 10, 2019 Updated by Kumar Nishant Srivastava Plz find the related images of product deliver to me with Bill Invoice and Delivery Chalan..     Verified Support Feb 10, 2019 Reliance Digital Customer Care's response Hi Nishant, That is not the experience we would want our customers to have. Please share your registered contact number at http://bit.ly/RDCustomerCare, and our representative will assist you at the earliest. At Your Service, Reliance Digital Verified Support Feb 11, 2019 Reliance Digital Customer Care's response Dear Valued Customer, We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you. At Your Service, Reliance Digital Verified Support Feb 11, 2019 Reliance Digital Customer Care's response Dear Valued Customer, Your complaint has been registered with us and here is the complaint number[protected] for future reference. At Your Service, Reliance Digital Verified Support Feb 12, 2019 Reliance Digital Customer Care's response Dear Valued Customer, We have received an update that your issue has now been resolved. Do let us know if you need any further help. Have a nice day ahead! - At Your Service, Reliance Digital | |||
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Brought a 55 LG televison from Relince and within warranty period it gone faulty. Raised compliant to reliance digital but no response from their side . Informed their online toll free number as well as shop but no response so far . TV is not working for last few days. Even after paying this much amount . Pathetic service
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3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
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