[Resolved]  Reliance Digital — bluestar ac

Address:Mangal Asis Apt,Flat No - 202,Lal Chakki Chowk,Ulhasnagar - 421004, Thane, Maharashtra, 421004

Hi sir,

I would like to complain about reliance digital as i have made a purchase of bluestar ac from reliance retail limited which is in ulhasnagar 421003.
The ac was purchased on 19th march 2016 with extended warranty of two years from reliance resq. I have around 34, 000 for this ac. Now from 2016 around 4 to 5 times the gas got leaked and when ever these people came for repair they were not able to identify the issue and they randomly filled the gas and left. Within a period of one month gas used to leak.
So i would like to inform you that the product which i got is faulty product from reliance retail limited. This time also the same issue happend and now they are asking for rs.2500 to change the copper wire as my unit is still under warranty.
I renewed my warranty last month only.
Now this product is lying at my home unassembled.

Requesting you to kindly help and resolve my issue.

Date of purchase - 19/3/2016
Address - reliance retail limited
Maharaja hall
Kalyan ambernath road
Shivaji chowk
Ulhasnagar - 421003
Cin number - u01100mh1999plc120563
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Jun 12, 2019
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
May 08, 2019
Reliance Digital Customer Care's response
Hi,
That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touchpoints using this link: https://bit.ly/2XbzWVB. Thank you.
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