Reliance Digital — Charging excess amount for a mobile

I have purchased Karbonn S1 Titanium Black mobile from Secunderabad (Hyderabad), Andhra Pradesh. Reliance Digital on 6th November 2013 at 13:17:35. . I was charged Rs 8299/-. The same piece is available on the same day for Rs. 7692/- only. Here is the link of naaptol. http://www.naaptol.com/mobile-handsets/karbonn-s1-titanium/p/12191223.html?ntpro... It is very unfortunate that a company like Reliance Digital is cheating customers and charging excess amount. Please refund the excess money charged. I have emailed my complaint to reliance digital twice o 6-11-13 and 7-11-13. There is a standard automatic reply as follows Dear Customer, Thank you for your patronage. We acknowledge receipt of your e-mail. You should hear from our representative soon with a relevant response, and suitable resolution to your problem. Best Regards, Customer Support Team Reliance resQ. That is the end of their communication. They never get back or solve the issue even after 20 days. They want to get richer by cheating customers.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Sir,

Having read your post, our team would like to connect with you for your concerns. Request you to share your contact details at http://www.facebook.com/reliancedigital/app_[protected] and enable us to get in touch with you at the earliest.

Warm Regards,
Reliance Digital.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Digital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    4662
    Pending
    0
    Resolved
    2134
    Reliance Digital Address
    3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
    View all Reliance Digital contact information