[Resolved] Reliance Digital — Cheating/ false commitment/ mental harassment | |||||
I have purchased Sumsang's Air-Conditioner " Item Name- Sammsung AR18MV3HEWK on 26/03/2017 17:03 at Reliance Digital Magneto Mall, Labhandi, GE Road, Raipur. They promised me as there present day scheme to deliver and install the AC next day i.e 27/03/2017. But they only delivered the AC @ 19:00 hours on 27/03/2017. They plead to install the AC on First Half of 28/03/2017, I agreed because of there request. But there technician arrived at 16 hours on 28/03/2017, they started the installation. After an hour or so after damaging my property by drilling two walls of my house, there technician says we are repacking the unit and it will be replaced, they packed it and dumped it at my drawing hall and left . When I asked take it when u want to replace it, they says delivery and taking back the unit is not our work, tomorrow someone will come to take it. Now, when I went to purchase AC I wanted to buy Either Hitachi Or LG product, they told me LG product is out of stock it will be delivered by end of this month say 29th or 30th of March, so they convinced me rather forced me buy Summsang product, because it wanted the AC next to be installed I asked OK to there offer. But after 2 days of delay and after loss of my property damage, what I got is nothing but mental harassment and property damage. Now either they deliver and the AC of LG or Hitachi in the same price of what I purchased ... Or they pay me compensation of mental harassment from which I went Last three days n until when GOD only knows. Was this information helpful? | |||||
Apr 29, 2017 Complaint marked as Resolved Reliance Digital customer support has been notified about the posted complaint. Verified Support Mar 29, 2017 Reliance Digital Customer Care's response Dear Valued Customer, Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you. At Your Service, Reliance Digital | |||||
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3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
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