[Resolved]  Reliance Digital — complaint against mobile screen damage samsung a70

Address:

Dharwad, Karnataka, 580030

As per the above cited subject i have purchased samsung a 70 at your reliance digital hubli located at oasis mall gokul road in this regard i have purchased the product claiming of 3 months warranty against screen replacement unfortunately my screen got damaged with in a month then i approached to the concern reliance digital where i have bought they gave me no and to register the complaint as they said i have registered the complaint. I got a mail regarding the complaint and i submitted the documents they required there after they ask me to pay 10% of the product value and not on the screen cost they claimed it was too disgusting even though at the end the product will be mine i bought it with huge money so i made the payment as they said even after there is no response from their end still after completing the complaint get registered a month no body from their end responding after many mails i get only the reply of"thank you for your patience and with in 48 hrs your problem will be solved" till now a month duration completed and no action on my complaint been taken place instead of false mails please do necessary action regarding the concern party and action may take seriously