Reliance Digital — complaint pending from day of purchase

Address:	Ranchi, Jharkhand, 834001
Website:	no

I have purchased a reliance tv from ranchi jharkand from day one we are facing a sound issue, tech. Came and said there is a wire problem and took money, between 500-1000 and till date parts not replace, i just want to ask why that tech. Asked for money when the unit is under warranty and till date problem not resolved. And even we are calling that person, he is not responding, this is the first time i purchased from reliance and hopefully it has became the last time,,,, big promising done at the time of purchase, i am not the on who is suffering,, its the family,,,, please resolve or else please provide me the details of the concerned department who can help me in this matter,