[Resolved]  Reliance Digital — complaint regarding music system not working (manufacturing defect)

Address:	Bareilly, Uttar Pradesh, 243001
Website:	www.reliancedigital.in

Dear sir/ma'am,

I am a customer of your prestigious company and this is to inform that i have purchased a music system (Reliance electra) from reliance digital on dated 27.01.2017. This music system is malfunctioning since it was purchased.

The problem is that it does not switch on most of the time and has been repaired by the person at your store with the commitment that the said issue will not rise in future but even after thrice visits to the store the problem still exists.

This is now very irritating that after spending money on the product and even after several repairs the product is malfunctioning and this is bringing bad name to the company.

Your standards seems to be below customer satisfaction and that is a problem. Kindly check with representative at the store and either replace the product with a new one in proper order or else refund the money. pls find the attached scan copy of invoice and music system phot