Reliance Digital — customer care executive

Address:

Santacruz

We booked a sony tv on the auspicious day of dussera and was given a commitment of it being delivered on 10th oct between 1 to 5 pm, however the same was not delivered and at 7pm got a call saying that the it will not be possible to deliver the tv as the driver is stuck in a rally somewhere which was really dosapointing, luks like the staff over there is sleeping rather than being customer oriented, also the staff ms. Saraphina the manager, is not less than a damager... Has no courtesy to talk to customers and and is unapologetic and mannerless.
Should not be working as a customer care and should be fired, even before she could here me.. She said that you can come to the store and abuse and disconnected the call.