Reliance Digital — Customer service at your outlet is horrendous

Address:

KB ROAD jorhat Asaam

Hi, i went along with 2 of my friends to your outlet at K. B Road Jorhat, Assam to purchase a laptop. Upon entering the security person who was supposed to take my temperature and my details startes enquiring what i would purchase. Should i tell the person what i am purchasing and then only she would allow me into the store? Secondly upon entering a sales executive started to enquire what we were looking for and he addressed us in our native language which is equal to 'tum' in hindi. Now after that i told that we were looking for a laptop. Then another executive came in an they started enquiring about price to each other and they themselves were not sure of that. Than one of the guy went to check the price and never returned. We were on our own looking around and waiting for atleast 15mins for him to come back he never arrived. Then the other guy who was in the other side standing alone, i asked what happened. He then asked what were we looking?? I was like really.. He himself checked with us for laptop at the first place and after 15mins when we enquired he acted as if he was unaware. This is how it works?? I was furious and didn't talk anymore and came back and giving a verbal complain to the customer service desj there. I was really stunned by there attitude and may be we were in some casual attire, they migh have taken us for granted that we can't afford or something. Me along with my friends came out of the store disgusted. Hope u will look into this as customer service is what we expect in your store