Reliance Digital — Daikin ac new not working

Address:

Chennai, Tamil Nadu, 600001

New ac not working
I had the worst experience with reliance digital, mount road and their service care unit called by name resq teams (Never turn up on time)

I have bought a new daikin inverter 1.5 ton ac at rs 46, 500 from reliance digital, mount road. I chose reliance instead of croma, croma is just opposite to reliance and they had 5% discount still i chose reliance as i had one ac purchased from them a year back.

Ac was installed after 2 3 days of delivery, it didnt work even a single day and the compressor was playing odd. Sometimes it used to start and cut off in few seconds and sometime it never used to start. I had logged many service requests, it's almost 3 weeks still ac is not working.

I was told at store to buy single boost stabilizer as they dont give stabilizer with daikin, i was told daikin doesn't require stabilizer still you can have a single boost stabilizer. I purchased the same and got installed. After few days of complaint, the technician came and said this stabilizer wouldn't work, store people are dumb they dono what works and what not.

Really, so you people fool your customers.

The same technician from resq said i dono whats the issue with the ac will ask my senior to come tomorrow. That tomorrow came after 2 - 3 days. Senior came ac was working when he did some fixing. Once he left it started acting same. Then i was told to buy double boost. I paid extra money and bought double boost.

And guess what, still the ac is not functioning.In this course of time i had numerous calls to them. Usually they never pick up and if they do they will give some blame reasons and promise for immediate assistance. I dono whats priority mean to them.

I have these many service requests opened by them: 20226683, [protected], [protected], 20237731,[protected],[protected]

Never ever buy products from this guys if you really care about your money.

They will get the product sold and make you run behind them like anything.

Worst experience of my life

Repeated mails to cs head, calls to resq team (Sai services) nothing works.

They have very poor and worst support. You will be promised for fast assistance and that would never come