[Resolved] Reliance Digital

[Resolved] Reliance Digital — defective ac

R rajivgorain

We bought the ac on 2nd apr 2018 and got it installed in puruliya. Within few days the ac stopped working. We raised several complaint to resolve the issue but even after multiple attempts the problem with the ac is not resolved. Even now no one is acknowledging our complain. Its really frustrating. My request from reliance to change the ac with a brand new and have a quick resolution for this problem. We already suffered lot because of this. Below are the details: Gstin - 20aabcr1718e1z3 Sales no - [protected] Pos receipt no[protected] Delivery note - [protected] Suppy code - y338 I am really looking forward for a resolution. Thanks Was this information helpful? No (0) Yes (0)
Jul 9, 2018 Complaint marked as Resolved Reliance Digital customer support has been notified about the posted complaint. Verified Support Jun 06, 2018 Reliance Digital Customer Care's response Dear Valued Customer, We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you. At Your Service, Reliance Digital Verified Support Jun 08, 2018 Reliance Digital Customer Care's response Dear Valued Customer, Your complaint has been registered with us and here is the complaint number[protected] for future reference. At Your Service, Reliance Digital Jun 20, 2018 Updated by rajivgorain Hi Reliance Team, Its been a while and still there is no action taken on the below request. If you are planning to solve this issue after summer thats not gonna help right? Can anyone take a quick action on same and resolve the issue. Its already been a great dissapointment for us. For Note - we bought the AC from Reliance Digital Purulia (west Bengal). And we have been there multiple time to report the issue but no action is taken. Also if required I will escalate this to higher level. Thanks
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