[Resolved]  Reliance Digital — Defective unit installed

Address:

Faridabad, Haryana, 121006

Ref no- [protected]

I have followed up with everyone possible in the last 3 days & my family has been suffering from heat as i cannot switch on the defective unit.

It's been three days since my AC was installed on 26th May, but nobody to whom i have spoken have helped me out, i even visited the Reliance Digital store in Ambience Mall, Gurgaon specially for this issue.

I have paid for a defective unit & now nobody seems to be bothered. I have spoken to customer care almost 10 times, thrice to Mr. Pankaj, once to Mr. Ram Vijay, & the technician Tinku to whom my ticket was assigned earlier did not even pick up my phone.

I am sorry to say that i'll have to waste my time today night by just looking for a way to escalate this issue to the extent possible.

Regards
Saurabh Sharma