[Resolved]  Reliance Digital — delay in delivery - fake commitment

Address:

Khordha, Odisha, 751030

Dear executive,

This is most unfortunate that i purchases one sony oled, one lg 4k led and one sony high end sound bar. From reliance digital esplanade mall, bhubaneswar, odisha.

The total amount paid by me is 343, 000/-
Amount paid by card.

As per the commitment the products should have been delivered today first half and installed in second half, i e 6th oct 2019.

Since nobody responded to my calls, i visited the store and i was told that the product is damaged. Since delivery cant happen.

There was no store manager or cluster manager available at the store.

I was avoided to meet them and nobody supported me when i reached the store.

Reliance being such great brand for electronics, i had blindly believed that i will get good product and on time delivery will happen. However it all went oppsite. Worst experience ever. I wont ever refer anybody to visit reliance digital also.

I dont want the amount to be refunded to me. Rather i need my product on time. At the earliest.

I being a premium customer, i felt disheartened with the behaviour and attension. I wonder how these people would be behaving others who go for an ordinary purchase for smaller amounts.

I have been harassed by the team who just sits ideal and seems to be occupied over their mobile phones on personal stuffs.

My next course of action is consumer case in court where i will drag these fellows.

Regards,
Satya panda.
M :- +91 [protected]